Terms And Conditions

EFFECTIVE DATE: NOVEMBER 20, 2025

Caution - Electronic, Telephonic, and U.S. Mail Communications

Remarkable sometimes attracts the attention of unethical and unscrupulous individuals who falsely claim to work for Remarkable Legal and/or use our name or client information scraped from the United States Patent & Trademark Office filings which are public record. We care about our clients and therefore want to share the following information.

As with all business conducted over the internet, you should consider taking steps to protect yourself and the security of your information. While we routinely report abuses to law enforcement agencies, and utilize software to assist in identifying fraudulent email, the nature and increasing volume of these scams and frauds makes it impossible for our firm to prevent the misuse of Remarkable Legal’s name and publicly available information on the USPTO website.

Misrepresentations may include such things as individuals claiming, by U.S. mail, email or over the phone, to be from the U.S. Trademark Office, or from individuals pretending to be trademark law firms and falsely:

• Representing that they are notifying you of imminent loss of rights in trademark applications and registrations if immediate action is not taken;
• Pretending to be from the U.S. Trademark Office with a 571 area code;
• Requesting personal or financial information; or.

This is not an exhaustive list of scams. New scams and security threats are being devised all the time.

What We Do to Protect You in All Trademark Filings

We do not list your email address or phone number in any public trademark filings even though an email and phone is required by the Trademark Office. Instead, we use a separate, not the remarkablelegal.com domain address to minimize risk of scams reaching you. Instead, we received them regularly which is why we are well aware of the risks.  Your phone number is listed as our main phone which requires entry of an extension number to access voice mail or ring into our phone system.  We can’t prevent solicitations with phony billings since your physical address is required as a condition of applying for a trademark. This is because of the thousands of fraudulent applications filed in the past using P.O. Box addresses which are no longer allowed.

If we file a trademark for you, you will most certainly receive mail solicitations in the form of billings from both the US and internationally.

Neither Remarkable Legal nor the U.S. Trademark Office sends invoices U.S. mail. All USPTO communications regarding your trademark  come directly to our dedicated USPTO email address,

What You Can Do

If you feel that you have been a victim of a scam, contact your local police. The FBI’s Internet Crime Complaint Center or “IC3” (including for cyber-crime schemes and frauds that victimize individuals and businesses), and/or the FTC’s Complaint Assistant website (for identity theft, imposter scams and rip-offs, bogus requests for money, etc.) also offer further information and assistance.

If you receive a telephone call or email from someone claiming to be with Snell & Wilmer, and you are concerned about whether it is genuine, we suggest the following:

• Attempt to independently verify the legitimacy of the caller’s identity including for example, calling Remarkable Legal at our direct number known to you or asking to speak with Cheryl Hodgson.
• Do not send or wire the caller any money.
• Do not provide the caller any personal or financial information about yourself, for example, your bank accounts, credit card numbers, or social security numbers.
• Report the fraudulent call to the police or other relevant authorities.

In addition, if you receive a suspicious email referencing our firm or appearing to be from our firm (e.g., from a “spoofed” Remarkable email address, which does not end in “name@remarkablelegal.com”), please be careful. Many “spoofed” email addresses or other email addresses can be quite convincing as the senders will often change one character or one letter to try and fool the recipient, who they hope will not spend much time looking at the address. If you have any concerns, we suggest the following:

• Do not open or click on any links contained in the email.
• Do not open or download any attachments to the email.
• Do not respond to the email in any way or provide any personal or confidential information in reply to the email.
• Do not send any money in response to the email.
• If applicable, forward the suspicious email to your organization’s IT Department and ask that they inspect the message to determine legitimacy.
• Delete (permanently) the message from your email account.
• Reach out to your attorney at Remarkable Legal, using a new email rather than a “reply” email, at the Remarkable Legal email address provided to you by the firm.

If you have questions about the security of your computer or suspect the security of your computer has been compromised, we suggest you contact your IT support team, computer manufacturer, or internet service provider.

Remarkable does not conduct business from web-based email accounts such as gmail.com, hotmail.com, yahoo.com, or personal email addresses. The firm does not conduct firm business by text message or instant messaging except in certain instances in response to client text messages, as well as use of CLIO Legal Management system with emails coming from 833 area code. Neither Remarkable Legal nor its lawyers or staff can accept any responsibility for the criminal conduct of a third party claiming to use the firm’s name. If you have any question or concerns, or receive suspicious communications that reference Remarkable Legal, you may also contact our general counsel at the telephone number or email address shown on this web page.